Effective Date: 16/01/2025
At Pure Skincare (https://pureskincare.com.gh), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and make purchases.
1. Information We Collect
We collect personal information that you provide to us during the checkout process, when you create an account, or when you interact with our website. This may include:
- Name
- Email address
- Phone number
- Shipping address
- Payment information (handled securely by our payment partner, Paystack)
- Data from cookies and tracking tools, including Google Analytics and Meta Pixel (for analytics and marketing purposes)
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders (including shipping and delivery).
- To communicate with you regarding your orders, including updates on order status (e.g., processing, shipping, and delivery).
- For marketing purposes, including email marketing (only if you opt-in to receive promotional emails).
- To improve our website, business, and marketing strategies through analytics (via Google Analytics and Meta Pixel).
3. Sharing Your Information
We share your personal information with trusted third-party partners only for the purposes of order processing and fulfillment. These partners are responsible for handling the delivery of your orders and ensuring that your items are shipped to the correct address. We may also share non-personal data with analytics and marketing partners for tracking and advertising purposes.
Note: We take care in selecting partners who share our commitment to protecting your personal information.
4. Data Protection
We take the protection of your personal information seriously.
- Our website is secured with SSL encryption to protect your data during transactions.
- We follow the best website security practices to safeguard your data on our website database
- Paystack handles your payment information securely, and we do not store sensitive payment data.
5. Customer Rights
You have the following rights concerning your personal data:
- Access: You may request access to the personal data we hold about you.
- Update: You may update your information, including your name, email, phone number, and shipping address, directly in your account dashboard.
- Deletion: You may delete your account and all associated data at any time.
- Opt-out of marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in our emails or through your account settings.
6. Retention of Data
We retain your data for as long as you remain an active customer or until you choose to unsubscribe or delete your account. For customers who are engaged in marketing campaigns, we may retain their data for future communications unless they opt out.
7. Cookies and Tracking
We use cookies and tracking technologies (like Google Analytics and Meta Pixel) to enhance your experience on our website, track usage patterns, and send targeted advertisements. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about our privacy practices or this policy, please contact us at:
info@pureskincare.com.gh